Garden waste subscriptions

Garden waste subscription packs and bin stickers are on their way! Our teams are aware of who has subscribed and will collect your bin on your next collection date.

More information

MyStoke online account

Repairs online

Unitas is committed to resolving property repairs quickly and efficiently, our online portal allows you to report repairs online and select an appointment date and time that is convenient for you. The portal is accessible 24/7 and means you don’t have to call our contact centre.

For any urgent repairs, you can still contact our emergency repairs team on 01782 234100.

Log in User guide

Forgot your password

E-mail us at with your name, address and telephone number. We'll be back in touch with your account details. 

I do not have an account

We're sorry but we are not registering new users for the Unitas Customer Portal at this time.

If you do not have an account you can continue to report repairs using our online form. Your request will be acknowledged and we will confirm your appointment by text message. 

Report a repair Change an appointment

Get more help

For help and support with reporting repairs online, we're here to help. Drop us an email at