£150 Energy Bill Rebate

All payments have been made to direct debit payers who have successfully passed the necessary checks. If you have not received your rebate, letters will be sent to eligible homes with a link to apply.

Energy Bill Rebate

Contact us

Online enquiry

If you haven't been able to find what you needed on our website, you can send us an online enquiry. We will reply to you using the email address you give us.

In an emergency

If you need to contact us in an emergency, our emergency control centre is available 24/7 for emergencies that require an immediate response. 

Only phone the control centre in a genuine emergency, when there is an immediate threat to health or safety

Call the control centre