Garden waste subscriptions

Garden waste subscription packs and bin stickers are on their way! Our teams are aware of who has subscribed and will collect your bin on your next collection date.

More information

Comment on a council service

In this section

  1. Comment on a council service
  2. If you are unhappy with the outcome of your complaint

We welcome all feedback, it can help us to inform, review and improve the services that we provide or commission.

We always aim to provide services to a high standard, however we accept that we don’t always get it right and there may be occasions where you feel dissatisfied with the service that you have received. We want to hear about your bad experiences so that we can learn from any mistakes and put them right as quickly as possible. 

There may also be occasions where you feel that you have received an exceptional level of service. We want you to tell us about these experiences, so that we can continue to deliver our high standards.

Make a formal complaint, comment or compliment

We aim to respond to formal complaints within 10 working days. If the complaint is more complex, we may take longer to respond, but we will agree a suitable extension timescale with you and keep you informed at suitable intervals.

Click here to view our feedback policy