Supporting our city

Access cost of living support you’re entitled to

We know that the cost of living crisis, fuelled by rising inflation and increasing energy bills, is impacting Stoke-on-Trent residents, businesses and communities.

We are all facing tough financial challenges. If you are struggling, there is a range of support that may be able to help you. The council administers a number of grants, benefits, relief funds and other support.

As we approach winter and face cost of living pressure across our communities once again Stoke-on-Trent will come together and support the most vulnerable.

We want to make sure that you are receiving all of the support and benefits that you may be entitled to because #helpisathand.

Further community support can be found at StokeOnTrentTogether (


Money and Debt

Every resident in Stoke-on-Trent is entitled to a financial MOT.

Staffordshire North and Stoke-on-Trent Citizens Advice Bureau will be hosting regular surgeries and more information will be shared on this shortly. 

In order to make sure that you are receiving all of the support you should be getting, make sure you use our benefits calculator.

Benefit calculator

Pension Credit

Household support fund

Discretionary housing payments

Council tax hardship relief support

Council tax discount and exemptions

Housing benefit

Homelessness/Housing Advice



Beat the cold

Great British Insulation Scheme

Energy Company Obligation (ECO)



Free school meals

School food vouchers for children

Healthy Start


Welcoming Spaces

VAST - Stronger Together



ORCHA Health App Library


FREE online workouts