How we can help...
Unfortunately due to the current Coronavirus, there are currently no buildings open to assist with homeless enquiries face to face.
If you have nowhere to stay tonight, we will advise you on the best course of action to take.
Please call us on 01782 233696. If you are homeless today, we will ensure that someone calls you back the same day. Outside of office hours call 01782 234234.
You can also call the rough sleepers team on a free phone number 0800 970 2304.
At Risk of Homelessness
If you’re homeless or at risk of becoming homeless, we offer free advice and support.
Please call us on 01782 233696 or contact us at HomelessSupportTeam@stoke.gov.uk.
We will give you advice on how to avoid losing your current home and tell you what your legal rights are.
Sometimes we can only offer advice on the above situations but you may be entitled to some temporary or emergency accommodation.
If you want advice about rent arrears, your rights as a tenant, support if you are suffering domestic violence or access to supported accommodation, follow the link above.