Available downloads Tenancy agreement and tenant handbook Supporting information to accompany the tenancy agreement. Tenancy agreement bookletFile type: PDFSize: 2.23 MBDownload Tenant handbook: Tenancy home and neighbourhoodFile type: PDFSize: 3.09 MBDownload Tenant handbook: Housing and services for older peopleFile type: PDFSize: 2.15 MBDownload Tenant handbook: Paying your rent and other chargesFile type: PDFSize: 2.89 MBDownload Older people's housing directoryFile type: PDFSize: 2.99 MBDownload Leaseholder handbookFile type: PDFSize: 3.82 MBDownload Tenant handbook: Repairs, maintenance and improving your homeFile type: PDFSize: 2.01 MBDownload Tenancy policyFile type: PDFSize: 414.73 KBDownload Tenancy Termination FormFile type: PDFSize: 166.52 KBDownload Housing Strategy 2022 Housing Strategy 2022File type: PDFSize: 5.13 MBDownload Draft Temporary Accomodation Policy 2022 Draft Temporary Accomodation Policy 2022File type: PDFSize: 245.77 KBDownload Housing and Employment Needs Assessment Update - November 2021 Housing and Employment Needs Assessment Update - November 2021File type: PDFSize: 916.38 KBDownload Housing Complaints - Self Assessment Form Housing Complaints - Self Assessment Form Housing Complaints - Self Assessment FormFile type: PDFSize: 376.06 KBDownload Warm Homes: Local Grant - Privacy Notice Warm Homes: Local Grant - Privacy Notice Warm Homes: Local Grant - Privacy NoticeFile type: PDFSize: 170.01 KBDownload Methodology Report for Tenant Satisfaction Measures 2024-2025 Report for Tenant Satisfaction Measures from 2024- 2025 Methodology Report for Tenant Satisfaction Measures 2024-25File type: PDFSize: 253.71 KBDownload Sub–categories of Housing and neighbourhoods Private renting and landlords Stoke-on-Trent Housing and neighbourhoods RSS feed