Bin Collections
Due to the current icy weather conditions, we’re experiencing disruption to bin collections across the city.
Our teams are doing their best to collect all waste, but if your bin isn’t collected on its usual day we’re asking all residents to leave your bin out and it will be collected as soon as we can.
You don’t need to report this to us, or contact our Customer Services team. Thank You for your patience and understanding.
Homelessness during cold weather
If you come across someone who is homeless or sleeping rough, you can report this via a number of channels
More information about rough sleeping
Gritting, snow and Ice
Council housing repairs during cold weather
Take a look at our dedicated pages for common problems during cold weather such as frozen pipes and boiler problems