Our City, Our Wellbeing, our new Corporate Strategy for the next four years is here

This plan outlines our vision and key priorities to create a thriving city for everyone. We've identified these priorities based on the challenges and opportunities facing our community.

View the Corporate Strategy here...

Request a housing repair

About this form

This form can be used to request a repair to a Council Property. 

Emergency repairs

If you need to report an emergency repair, please call 01782 234100

Examples of an emergency repair includes: 

  • Major flooding
  • Unsafe electrical or gas fittings
  • Carbon Monoxide or Gas leaks
  • Structural damage
  • A loss of electrical supply
  • No heating during the winter months
  • You are unable to gain entry to, or secure your home

Smell Gas?

If you smell gas you should turn off all gas appliances, open all doors and windows and call the National Gas Emergency Service number on 0800 111 999. This is an important step when you suspect a gas leak. The number operates 24/7 and is free to call.

Cancel or change a housing repair appointment

Complete this form if you need to make any changes to an appointment you have booked with us