This form is not available right now We are unable to accept reports of missed waste collections over the Christmas period on our website or by telephone. To find out how your bin collections have changed over the Christmas period, check out your collection calender here. If your waste has not been collected you are able to leave two extra black bags of waste out with your next grey bin collection, additional recyclable waste can be placed into clear bags or card boxes with your next recycling collection. More information about waste collections and tip opening times over the Christmas period is available here. Christmas Bin Collections Track your request If you want to track your progress of this form, you will need to sign in or register for a MyStoke account. Register Sign In Use this form if you feel you have been issued a fixed penalty notice incorrectly and wish to submit a challenge. Challenges will be investigated by a member of the team and a decision will be made by our Environmental Crime team as to if the fixed penalty notice was issued correctly. How we use your personal data