Christmas opening hours

Please note that some of our services will operate under revised hours during the festive season. We want to ensure you have all the information you need to plan ahead.

Christmas opening hours

Mutual exchange

If you are a council tenant who is looking to move to a different home, closer to family, work or a location or property that is more suitable for you, then you may want to consider a mutual exchange.

Mutual exchange is a way for social housing tenants to swap homes with another tenant of a council or housing association. It can be quicker, offer wider options and be more flexible than transferring through our waiting list.

Both parties involved in the exchange will need approval from their landlord before the exchange can take place. We will assess the suitability of the exchange based on the terms and conditions of your tenancy agreement and other requirements, for example only secure tenants have the right to mutually exchange.

To find properties to swap with, you can search on HomeSwapper, which is free to use.

HomeSwapper website

If you would like more information or support with a mutual exchange, please contact your housing officer, or call 01782 234234.