Christmas opening hours

Please note that some of our services will operate under revised hours during the festive season. We want to ensure you have all the information you need to plan ahead.

Christmas opening hours

Home contents insurance

We do not automatically insure tenants' furniture, belongings and decorations against fire, theft, vandalism or from water damage such as burst pipes. 

We have a special household contents insurance scheme arranged with Royal and Sun Alliance Insurance PLC which is available for our tenants. 

The cover costs start from 45p per week, payable weekly, fortnightly, monthly or annually.

How to apply

Tenants Contents Insurance - Quotes, Applications and Claims

For more information, or to apply over the phone, call the administrator (URIS Group) on 0345 671 8172.

If you are struggling to complete the online form, please email righttobuy@stoke.gov.uk and a copy of the form can be sent to your email addresss.