Christmas opening hours

In this section

  1. Customer Services
  2. Sports and leisure centres
  3. Museums
  4. Births, marriages and deaths
  5. Bin collections
  6. The tips
  7. Libraries
  8. Markets
  9. Housing repairs

Births, marriages and deaths

Registration Service

 The service is open for pre-booked appointments only. Birth and Death registration appointments can be booked online Register a birth | Register a birth | Stoke-on-Trent.
Date Appointments
Christmas Eve 8.30am to 2.30pm
Christmas Day  closed
Boxing Day closed
Saturday 27 December  closed 
Sunday 28 December  closed
Monday 29 December  8.30am to 5pm
Tuesday 30 December  8.30am to 5pm
New Year's Eve 8.30am to 2.30pm
New Year's Day closed
Friday 2 January  8.30am to 4.30pm

*For all enquiries, residents can contact the service by calling 01782 235252 / 01782 235256 or via email register.office@stoke.gov.uk.

Coroner's office

The service is open for telephone or email enquiries only.
Christmas Eve 8.30am to 3pm
Christmas Day closed
Boxing Day  closed
Saturday 27 December  closed
Sunday 28 December closed
Monday 29 December 9am to 4pm
Tuesday 30 December  9am to 4pm
New Year's Eve 9am to 4pm
New Year's Day closed
Friday 2 January 9am to 4pm

Cemeteries and Crematorium

All cemetery grounds are open as usual: 8am - 5pm - 7 days a week.
 

Bereavement Care Service
Christmas Eve 8.30am to 12.30pm (last burial time 2pm and last cremation service time 1.30pm)
Christmas Day closed
Boxing Day closed
Saturday 27 December closed
Sunday 28 December closed
Monday 29 December normal opening hours
Tuesday 30 December normal opening hours
New Year's Eve closed
New Year's Day closed
Friday 2 January normal opening hours

 

Same Day Death Registration and Burial Requests

**Over the Christmas period the out of hours 'Saturday Same Day Provision' will be available on:

  • Saturday 27 December and Saturday 3 January 2026** between 9am and 12noon only.

 Registrars Out of Hours Service

Death bed marriage or civil partnership ceremony- requires a Registrar General's Licence or Special Provision Licence. Please call 01782 234234

The Chaplaincy Team at Royal Stoke University Hospital (RSUH) hold the contact details for the Superintendent Registrar (SR) and will contact them directly.

The table below shows the times that the Registration Service is available for contact. The registrar will then liaise with the customer concerned to deliver the ceremony at a time that best suits. This could be outside of office hours.Coroners Out of England Requests

In the event of an out of hours request to take a deceased body out of England for burial purposes. Please call 01782 234234 - the Contact Centre will pass the request to the 'On Call Coroners Officer' for consideration by the Coroner.

Copy Certificates

Orders for copy certificates are suspended from Friday 19 December until Monday 5 January 2026.

Orders submitted during this time WILL NOT be processed until Monday 5 January. This includes Standard and Priority applications.