£150 Energy Bill Rebate

All payments have been made to direct debit payers who have successfully passed the necessary checks. If you have not received your rebate, letters will be sent to eligible homes with a link to apply.

Energy Bill Rebate

Register a birth

We are currently experiencing high demand for Birth Registration Appointments we would ask customers not to worry about being able to register with 42 days, it would be helpful if you could be patient and book the next available appointment.  We are doing all we can to rectify this situation.

All births should be registered in the district where the baby was born.

If your baby was born in Stoke-on-Trent, please be aware that the Registration Service is now located in our new offices in the Civic Centre, Glebe Street, Stoke, ST4 1HH.

On arrival at the Civic Centre entrance, please follow the signage to the new separate entrance on the corner of the building, just past The Glebe pub.

For an appointment to register a birth please book either:

  • Online - click the link at the bottom of the page to book your appointment
  • or call 01782 235260

Certificates MUST be ordered and paid for when booking your appointment. Certificates cannot be purchased during your appointment.  Further certificates can be purchased after registration.  Certificates are £11 each.

Births should usually be registered within 42 days.

The baby's mother usually registers the birth but the baby's father can register if he was married to the mother at the time of the birth. If the baby's parents are not married, the father's details can be entered into the register only if both parents attend together to register the birth. It is not necessary to bring the baby along to the registration, please avoid bringing babies and children along to the appointment with you where possible.

Please arrive no more than 10 minutes before your appointment time, as we have limited waiting space in the building. If you arrive more than 10 minutes late for your appointment you will not be seen and will be asked to make another appointment. It is recommended that you wear a face covering to your appointment.


Royal Stoke University Hospital is located in Stoke-on-Trent.

If you register at an office outside Stoke-on-Trent, the registrar will record the details on a form of declaration and send it to us, where we will enter the details onto the birth register. 

You should wait 10 working days from the date of declaration before applying to us for a certificate. Please apply online by clicking here. The birth will be registered and certificate issued and posted to you in due course.  Unfortunately we have a backlog of applications and this may take up to 8 weeks, please do not chase your application we are working hard to resolve this and thank you for your patients understanding.

Birth Registrations after Surrogacy, do not book an appointment please email the Register Office to request a longer appointment.

Book a Birth Registration Appointment