Please be aware that the Registration Service is now located in our new offices in the Civic Centre, Glebe Street, Stoke, ST4 1HH.
On arrival at the Civic Centre entrance, please follow the signage to the new separate entrance on the corner of the building, just past The Glebe pub.
For an appointment to register a birth please book either:
- Online - click the link at the bottom of the page to book your appointment
- or call 01782 235260
Certificates MUST be ordered and paid for when booking your appointment. Certificates cannot be purchased during your appointment. Further certificates can be purchased online by clicking here after registration. Certificates are £11 each.
Due to Covid-19 births cannot currently be registered within 42 days. Please be aware that you will be able to make a claim for child benefit or universal credit without having registered your baby’s birth.
If parents are married to each other at the time of the birth, only one parent is currently permitted to attend the registration appointment. If parents are not married they both have to attend the appointment to enable the fathers details to be included in the registration. It is also not necessary to bring the baby along to the registration, babies and children should not accompany parents to the appointment if possible. This is to minimise contact and ensure registrations are carried out in a covid secure environment
Please arrive no more than 10 minutes before your appointment time, as we have limited waiting space in the building to facilitate social distancing.
If you arrive more than 10 minutes late for your appointment you will not be seen and will be asked to make another appointment
Please note that in line with government guidance, you must wear a face covering to enter the Register Office.
Their birth should be registered in the district where the baby was born.
If your baby was born in Stoke-on-Trent, you can make an appointment to register the birth at the register office in Civic Centre, Stoke.
The baby's mother usually registers the birth but the baby's father can register if he was married to the mother at the time of the birth. If the baby's parents are not married, the father's details can be entered into the register if both parents attend together to register the birth. Contact us if this is not possible.
Royal Stoke University Hospital is located in Stoke-on-Trent.
If you register at an office outside Stoke-on-Trent, the registrar will record the details on a form of declaration and send it to us, where we will enter the details onto the birth register.
You should wait 10 working days from the date of declaration before applying to us for a certificate. Please apply online by clicking here. The birth will be registered and certificate issued and posted to you within 15 working day – please be aware that waiting times for certificates cannot currently be guaranteed due to the ongoing increased workload.