Christmas opening hours

Call centre and customer service centres

Call centre
Christmas eve 9am to 4pm
Christmas day closed
Boxing day closed
Friday, December 27 closed
Saturday, December 28 closed
Sunday, December 29 closed
Monday, December 30 closed
New year's eve closed
New year's day closed
Thursday, January 2 9am to 5pm

In case of emergencies only, calls will be handled by the emergency control centre out of hours. 

All customer service centres will close at 4pm on Christmas eve and re-open on Thursday, January 2 at 9am.