Christmas opening hours

Call centre and customer service centres

Call centre
Christmas eve 8am to 4pm
Christmas day closed
Boxing day closed
Thursday, December 27 8am to 6pm
Friday, December 28 8am to 6pm
Saturday, December 29 closed
Sunday, December 30 closed
New year's eve 8am to 4pm
New year's day closed
Wednesday, January 2 normal opening hours resume

In case of emergencies only, calls will be handled by the Lifeline service out of hours. 

Stoke and Bentilee customer service centres
  Bentilee Stoke
Christmas eve 9am to 4pm 8.45am to 4pm
Christmas day closed closed
Boxing day closed closed
Thursday, December 27 9am to 4pm 8.45am to 4pm
Friday, December 28 9am to 4pm 8.45am to 4pm
Saturday, December 29 closed closed
Sunday, December 30 closed closed
New year's eve closed closed
New year's day closed closed
Wednesday, January 2 normal opening hours resume

Our other customer service centres will close at 4pm on Friday, December 21 and reopen at their normal opening times on Wednesday, January 2