Garden waste subscriptions

Garden waste subscription packs and bin stickers are on there way! Our teams are aware of who has subscribed and will collect your bin on your next collection date.

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Contact us: In an emergency

If you need to contact us in an emergency, our emergency control centre is available 24/7 for emergencies that require an immediate response. 

Only phone the control centre in a genuine emergency, when there is an immediate threat to health or safety

Children's Social care

To report abuse, neglect, or a vulnerable child or young person at risk:
01782 235 100

Adult Social care

To report abuse, neglect, or a vulnerable adult at risk:
0800 561 0015 


If you have nowhere to stay tonight:
01782 233 696

If there is not an immediate risk, see how we can help with homelessness.

Housing Repairs

If you are a council tenant and a reporting an emergency repair as outlined in your tenancy agreement

01782 234 100

Civil emergency

You can use this to report an incident that puts people in immediate danger; such as a collapsing bridge or building, an emergency environmental issue or a severe flood:

01782 234 234