Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

I'm homeless

Unfortunately due to the current Corona Virus, there are currently no buildings open to assist with homeless enquiries face to face.

We understand that if you are homeless this is a very worrying time. To get in touch with us please call us on 01782 233696, if you are homeless today we will ensure that someone calls you back the same day. Outside of office hours call 01782 234234.

We will give you advice on how to avoid losing your current home and tell you what your legal rights are.

If you have nowhere to stay tonight, we will advise you on the best course of action to take. Sometimes we can only offer advice but you may be entitled to some temporary, emergency accommodation.

You can also call the rough sleepers team on a free phone number; 0800 970 2304.