Draft Housing Major Adaptations Policy Consultation
We are currently reviewing our Housing Major Adaptations Policy to ensure it continues to meet the needs of tenants who require significant changes to their homes to live safely and independently.
Major adaptations are substantial home modifications for tenants who have a physical, sensory or mental impairment, which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
Examples of major adaptations include:
- Installation of a level access shower
- Door widening to accommodate a wheelchair
- Property extensions
- Bathroom and kitchen remodelling
- Stairlifts and home elevator installations
- Ramp installations
Our updated policy is designed to ensure adaptations are delivered fairly, efficiently, and in line with tenants' needs. It explains how we will assess requests, set priorities, and coordinate the process from beginning to completion.
Have Your Say
We would like to hear your views on the proposed policy. Your feedback will help shape how we deliver major adaptations in the future and ensure our approach meets the needs of those who rely on these services.
The consultation will run from Monday 1 September to Sunday 28 September 2025.
Click the button below to read the draft policy.
Draft Housing Major Adaptations Policy
After reading the draft policy, please share your feedback by completing our short online survey.