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Tell us you've moved home

In this section

  1. Moving within Stoke-on-Trent
  2. Moving out of Stoke-on-Trent
  3. Moving into Stoke-on-Trent

Moving within Stoke-on-Trent

We'll close your old account and send you a bill for what you still owe. If you have overpaid we can transfer the credit to the account for your new address or refund it to you. Your new bill will tell you what your new installments will be.

MyStoke account

You will need to sign in or register for a MyStoke account

Register Sign in

If you also receive benefits, you will need to contact our benefits team separately. Sorry for any inconvenience.

Tell the benefits team you're moving within the city