Appointment booking

We are carrying out planned work to our online appointment booking system on Thursday, November 23. You will not be able to use the booking system while this work is taking place, but do try later.

Tell us you've moved home

In this section

  1. Moving within Stoke-on-Trent
  2. Moving out of Stoke-on-Trent
  3. Moving into Stoke-on-Trent

Moving within Stoke-on-Trent

We'll close your old account and send you a bill for what you still owe. If you have overpaid we can transfer the credit to the account for your new address or refund it to you. Your new bill will tell you what your new installments will be.

This form will only update our council tax team. If you also receive benefits, you will need to contact our benefits team separately. Sorry for any inconvenience.

Tell the council tax team you're moving within the city

Tell the benefits team you're moving