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Environmental services general enquiry

Track your request

If you want to track your progress of this form, you will need to sign in or register for a MyStoke account.

Register Sign In

You can use this form if you have a general enquiry or you wish to make a comment about the service.

Your case will be looked at by a member of the environmental team who will aim to respond within five working days.


If you would like to report an environmental issue or untidy area please complete our dedicated form.

Please note: Before reporting an issue with grass cutting, residents can view our grass cutting schedule online.

Click here to view the grass cutting schedule

Report an Environmental Issue or Untidy Area

If you would like to report Fly Tipping please complete our dedicated form.

Report Fly Tipping


Our grass cutting schedule can be found on the following page.

Grass Cutting Schedule


If you have previously reported an issue and are still not happy with the service provided or you are unhappy with a previous response to an enquiry, You can tell us by completing the customer feedback form.

Make a formal complaint, comment or compliment

How we use your personal data