Christmas opening hours

Please note that some of our services will operate under revised hours during the festive season. We want to ensure you have all the information you need to plan ahead.

Christmas opening hours

Universal Credit

In this section

  1. Universal Credit
  2. Information for landlords
  3. Where to get more help

Information for landlords

Universal Credit will change the way you have to deal with your tenants and their rent.

Do you know if your tenant has a bank account? If they don't, they will need one in order to receive the payments.

Can your tenant access the internet? They will need to be able to apply for Universal Credit online. If they can't they may not receive be able to receive it. 

If you don't think your tenant will be able to cope with getting their housing costs themselves, you can ask for an alternative payment arrangement from the Department for Work and Pensions.

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