Building Financial Resilience
The fund is not just about emergency support. It will also help residents strengthen their financial wellbeing and reduce the likelihood of future crises.
Not sure who to contact?
Need help with benefits, budgeting or general money worries? → Hyperlink to Saltbox
Need help with serious or complex debt?
Citizens Advice North Staffordshire
Need support because of a disability or long-term health condition?
Disability Solutions West Midlands
Need help using online services?
Need support children and families during school for more holidays
Improve Your Financial Wellbeing
Money Matters is a network of free advice and support services that can help you:
-
Maximise your income
- Check you're receiving all the benefits you're entitled to
- Manage debt
- Reduce household costs
- Improve your financial confidence
Different organisations provide different types of support, helping ensure you can access the service that best meets your needs.
Saltbox Money Matters
Saltbox provides practical money advice and support to adults living in Stoke-on-Trent.
They can help you:
- Check your benefit entitlements
- Apply for benefits
- Increase household income
- Reduce household expenses
- Access FCA-regulated debt advice
- Get support from other specialist services if needed
Is Saltbox right for me?
- Saltbox may be suitable if you:
- Want help managing your money
- Need support with benefits applications
- Are concerned about your finances and would like help before problems get worse
- Prefer flexible ways to access support
Contact Saltbox
Email: money@saltbox.org.uk
Telephone: 01782 470980 (Monday to Friday, 9am to 2pm)
Text or WhatsApp: 07880 795304
For more information visit: Saltbox | Money Matters | Home
Citizens Advice North Staffordshire (CANS)
Citizens Advice provides free, confidential and independent money and debt advice.
They can help you:
- Understand your finances and create a budget
- Prioritise debts and manage repayments
- Negotiate with creditors
- Explore debt relief and repayment options
- Check benefit entitlement
- Improve money management skills
- Access specialist support for complex debt problems
Is Citizens Advice right for me?
Citizens Advice may be suitable if you:
- Have significant debt
- Owe money to multiple creditors
- Need specialist debt advice
- Need ongoing support to resolve complex financial issues
E-mail: moneyadvice@canscharity.org.uk
Telephone: 01782 408625 (Monday to Friday, 9am to 5pm)
For more information visit:
Disability Solutions West Midlands
Disability Solutions provides specialist support for people with disabilities, long-term health conditions and cancer.
They can help with:
- Welfare benefits advice
- Disability-related benefits
- Disability rights advice
- Advocacy and representation
- Employment support
- Energy advice
- Independent living support
Is Disability Solutions right for me?
This service may be suitable if:
- Your money problems are linked to a disability or health condition
- You need specialist disability benefits advice
- You need help understanding your rights
- You would benefit from additional advocacy and support
Telephone: 01782 667333
For more information visit: Stoke-on-Trent Welfare Benefits Team
Digital Inclusion
Improve Your Digital Skills
Many services now need to be accessed online. Wavemaker CIC can help you build the skills and confidence to use digital technology safely.
Support includes:
- Managing money online
- Comparing bills and household costs
- Finding discounts and cashback offers
- Accessing financial support online
- Staying safe from scams and fraud
For more information visit: www.wavemaker.org.uk or
email support@wavemaker.org.uk
Family Support
Through Family Matters and the Family Hub network, families can access:
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Family learning opportunities
- Community-based support
- Outreach services
- Advice and guidance for parents and carers
For more information visit: Digital family hub – Best Start Family Hub
Community Activities and Family Support
The Hubb Foundation supports families experiencing hardship through a range of community activities and events.
Available support includes:
- Free family activities during school holidays
- Weekly Open Door community sessions
- Opportunities to meet other families and access local support services
- For more information visit:
For more information visit: www.thehubbfoundation.com/projects or follow us on Facebook at www.facebook.com/thehubbfoundation
Support for Specific Groups
Additional Support for People Who Need It Most
Some residents may face additional challenges that increase their risk of financial hardship. The Crisis and Resilience Fund provides targeted support for:
- Families on low incomes
- Care leavers
- People experiencing homelessness
- People who are unable to access online services
- People with disabilities or long-term health conditions
Support is designed to meet individual needs and help residents access the services, advice and practical assistance that are most relevant to their circumstances.