If you want to use our translation and interpretation services you can contact us 24 hours a day.
Call us with brief details of the problem and the language required. We'll then tell you how soon an interpreter will be available. You can also request a male or female interpreter
If you decide to go ahead and use our services you need to fill in the booking form.
Council tenants who use a translator while working with our housing team are not charged.
Complete the booking form
|Actual interpretation||First hour: £28 per hour or part of an hour. After first hour, £14 every one to 30 minutes|
|Travel time||£14 per hour|
|Travel expenses||65p per mile or actual cost of public transport and parking charges, if any|
|Urgent booking||£56 per hour or part of an hour (if booked with less than five working days' notice, on all weekends and public notices)|
|Charges for contacting service user on your behalf on telephone||From £5 to £20|
|Translation, typesetting, proof-reading and layout||£20 per hour (minimum charge: £20)|