Crisis Payment - Funded through the Crisis and Resilience Fund
If you are facing an emergency financial crisis and cannot afford essential items or services, you may be able to receive a Crisis Payment.
Crisis Payments provide short-term support to help people through unexpected financial difficulties, where you have no other means of meeting immediate essential costs.
What can a Crisis Payment help with?
Support may be available for:
-
Food and essential household supplies
- Gas, electricity and heating costs
- Essential travel costs
- Clothing and personal care items
- Essential household items such as a bed, fridge or cooker
- Emergency housing-related costs
Applications are assessed on individual circumstances and awards may be provided through vouchers, bank transfers, cash-out vouchers or direct provision of goods. We aim to review and respond to applications within 48 hours.
Who can apply?
You may be eligible if you:
-
Live in Stoke-on-Trent
- Are aged 16 or over
- Are legally resident in the UK
- A low household income of:
- £20,000 per year or less after tax for a single-person household, or
- £30,000 per year or less after tax for a household with more than one person
- Have less than £6,000 in savings
- Are experiencing a financial emergency or crisis
Examples of a financial crisis include:
- Loss or reduction in income
- Having no money for food or essentials
- Being unable to afford heating or power
- Experiencing a fire, flood or theft
- Escaping domestic abuse
- An essential household item breaking down, such as a cooker or fridge
How to Apply
Residents can access support through at least two application methods:
Online - Complete the online application form at [insert application link TBC]
Face-to-face support through local partners
Residents who are unable to apply online or require additional assistance can receive support through local community organisations and partner services who can help complete applications and provide evidence.
List Partners contacts – to confirmed shortly
Applying on Someone Else's Behalf
A trusted representative may assist or apply on your behalf, including:
- Family members
- FriendsSupport workers
- Charities and advice organisations
Evidence Required
You will be asked to provide:
- Proof of identity
- Proof of address
- Evidence of income
- Recent bank statements
- Details of your financial crisis
Applications are subject to verification and fraud prevention checks.