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Register a death

Due to Covid 19 all death registrations continue to be completed by telephone.

In order to complete the registration the medical certificate must have been sent by email to the Registrar by the hospital or GP unless a post mortem has taken place.

Please call 01782 235260 to book an appointment.

Please be aware that the Registrar may call you up to half an hour before or after this time and provide a number that accepts’ withheld’ or ‘unknown’ numbers.

Please have a payment card available to pay for the certificate.

The Registrar will email the ‘green form’ directly to the funeral director or crematorium.

The death certificate will be posted out to you in due course.

A death must be registered within five days unless the registrar says this period may be extended. A death must be registered by a relative or someone present at the death.

If a coroner has been involved it may be necessary to wait for the coroner to issue documents to the registrar before an appointment can be made.
The death should be registered in the district where it happened. If the death happened in Stoke-on-Trent, you can make an appointment to register the death at the register office in Hanley Town Hall.
You will need to make an appointment to register the death and you will be able to buy a certificate at the same time for £11 each. 
If you choose to see a registrar outside Stoke-on-Trent, they will record the details on a form of declaration and send it to us to be entered onto the death register.
You should then wait three working days from the date of declaration before applying to Stoke-on-Trent register office for a certificate. Call us on the number below to apply and make a payment of £11 per certificate, which will then be posted to you. 

This may cause a delay in organising the funeral.

The registrar will give you:

  • a certificate for burial or cremation (known as the green form) – this allows the funeral to take place.  Sometimes a coroner will issue an alternative certificate allowing the burial or cremation to take place
  • a certificate of registration of death (Form BD8/344) is for social security purposes
  • a death certificate, there is a fee for this and you can buy additional death certificates if required

Douglas Macmillan Hospice is located in Staffordshire registration district not Stoke-on-Trent. Deaths at the hospice can be registered and a certificate purchased at the same time by contacting Staffordshire registration service for an appointment.