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Register a death

Due to Covid 19 all death registrations continue to be completed by telephone.

In order to complete the registration the medical certificate must have been sent by email to the Registrar by the hospital or GP unless a post mortem has taken place.

For an appointment to register a death please book either:

  • Online - click the link at the bottom of the page to book your appointment
  • or call 01782 235260

Certificates MUST be ordered and paid for when booking your appointment. Certificates cannot be purchased during your appointment.  Further certificates can be purchased online by clicking here  after registration.  Certificates are £11 each.

Please be aware that the Registrar will call you within one hour of your appointment time and provide a number that accepts’ withheld’ or ‘unknown’ numbers.

The Registrar will email the ‘green form’ directly to the funeral director or crematorium.

The death certificate will be posted out to you by first class post.

A death must be registered within five days unless the registrar says this period may be extended. A death must be registered by a relative or someone present at the death.

If a coroner has been involved it may be necessary to wait for the coroner to issue documents to the registrar before an appointment can be made.
The death should be registered in the district where it happened. If the death happened in Stoke-on-Trent, you can make an appointment to register with a registrar at Stoke-on-Trent Registration Service.
You will need to make an appointment to register the death.
If you choose to see a registrar outside Stoke-on-Trent, they will record the details on a form of declaration and send it to us to be entered onto the death register.
You should then wait three working days from the date of declaration before applying to Stoke-on-Trent register office for a certificate. Call us on the number below to apply and make a payment of £11 per certificate, which will then be posted to you. 
The registrar will give you:
  • a certificate for burial or cremation (known as the green form) – this allows the funeral to take place.  Sometimes a coroner will issue an alternative certificate allowing the burial or cremation to take place
  • a certificate of registration of death (Form BD8/344) is for social security purposes
  • a death certificate, there is a fee for this and you can buy additional death certificates if required

Douglas Macmillan Hospice is located in Staffordshire registration district not Stoke-on-Trent. Deaths at the hospice can be registered and a certificate purchased at the same time by contacting Staffordshire registration service for an appointment.