Can I use the Adaptations Agency to get the work done?
In Stoke-on-Trent the Council offers clients the option of using the Adaptations Agency to organise and manage the works for you.
The Adaptations Agency means that Housing Technical Officers will take charge of everything that needs to be done to get your adaptation done, such as draw up full plans and specifications, get all the permissions and certification that is needed, arranging contractors to do the work and supervising the work while it is being done.
Can I arrange the work myself?
If you do not use the Adaptations Agency you will need to arrange everything yourself. You will need to send us quotes for carrying out the adaptations along with supporting documentation which includes things like architects plans, schedules, specifications, costings and Planning and Building Regulations permissions.
If all the paperwork is in order we will confirm how much your Disabled Facilities Grant will be in an approval letter. Once you have had this approval you will then have 12 months to complete the adaptations. You will be responsible for making sure that the work is completed on time and in line with the agreed scheme. The Housing Technical Officer will revisit once the work has been completed to check that it is satisfactory before the final payment is made to the contractor.