Housing online services

Please be aware you will be unable to access your housing online account due to system maintenance. We appreciate your patience whilst we make necessary updates and hope to have access available ASAP.

When are the rent-free weeks?

Council tenants' rent is split over the year to allow four 'rent-free' weeks. Monthly Direct Debit payments are calculated to take these weeks into account. Tenants who pay the equivalent of 4 weeks' rent every month must still make a payment during these weeks as the amount already includes the rent-free weeks. Tenants in arrears are expected to pay their usual amount, including any repayment agreement amount during these weeks.

The next rent-free weeks are:

2025/2026

Week commencing 7 April 2025

Week commencing 22 December 2025

Week commencing 29 December 2025

Week commencing 30 March 2026

Pay your rent