Disruption to payments - Tuesday 22 April

Due to essential maintenance, we’ll be unable to take payments online or at our contact centre on Tuesday 22nd April from 9am. We hope to be back up and running as soon as possible.

Struggling to pay your rent?

The cost of living crisis is having an impact on everyday life. Your finances may be overstretched, you may be worrying about how to pay your bills and your wellbeing may be affected.

If you are struggling to pay your rent it is important you keep talking to us.  We are here to help. 

Please get in touch with your Rent Officer.

Click here to find your housing officer's details

Organisations across the city are uniting through our Help is at Hand campaign, providing a range of support for people in the community. 

Click the buttons below for more information:

VAST - Cost of Living Support

Stoke-on-Trent City Council Support