Garden waste subscriptions

Garden waste subscription packs and bin stickers are on there way! Our teams are aware of who has subscribed and will collect your bin on your next collection date.

More information

Rent / financial advice for tenants

Paying my rent or viewing my account if you're self-isolating

I am self-isolating or have the Coronavirus, how can I pay my rent?

There are lots of different payment options if you cannot visit us in person

  • Direct debit - This is the easiest and quickest way to pay.  To set up a direct debit call 01782 234234 or go online  
    All direct debit payers
    are automatically entered into a quarterly prize draw and you could win high street vouchers worth £200
  • Standing order - To arrange a standing order give your bank the following details; Lloyds Bank account number: 03004166, sort code: 30-93-83 and your account reference number
  • 24-hour Automated Line.Call 01782 234123 to pay using your debit or credit card any time of the day, 7 days a week.
  • It’s convenient, simple and safe to pay your bill using a debit or credit card online at


I am self-isolating or have the Coronavirus, how can I view my rent account?

You can view rent account, download a rent statement, make a payment to your rent account or set up a Direct Debit by registering for Housing Online. 

MyStoke account