Our City, Our Wellbeing, our new Corporate Strategy for the next four years is here

This plan outlines our vision and key priorities to create a thriving city for everyone. We've identified these priorities based on the challenges and opportunities facing our community.

View the Corporate Strategy here...

My account



The MyStoke account allows you to track your contact with the city council. Sign in to see your requests and enquiries.

Council tax billing

Sign into your MyStoke account to access your council tax account. If you're a new user, you'll need to provide us with some pesonal details in order to access your account in full. Find out more

If you have a question about your Council Tax bill take a look at our frequently asked questions. 

Managing your business rates

If you pay business rates to Stoke-on-Trent City Council, you can manage these online here. When you first register to access your business rates account you will need your account number. This number can be found on your bill.

Need some help

Visit our help and support pages for more information about the MyStoke account and our other online portals.

Have you used a strong password?

When selecting a password, please ensure you've used:

  • 8 characters or more
  • a mixture of upper and lower case characters
  • at least one number
  • at least one symbol