Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Smart bus ticket

The Smart multi-operator bus pass allows you to travel on buses provided by different operators across North Staffordshire with just one ticket.

You can travel with any of the bus operators listed below, on any bus route, at any time of day across Stoke-on-Trent, Newcastle-under-Lyme and North Staffordshire within the boundaries of the scheme.

Smart tickets cannot be used to travel to or from areas outside of the boundary, but you can use it to travel up to the boundary and pay the additional fare to your final destination.

Smart tickets are valid on the following bus operators' services:

  • First
  • D&G
  • Scraggs
  • Arriva Midlands

Weekly, monthly, three-month and annual tickets are available. The annual pass is only available to adults paying by Direct Debit and working for certain, approved companies in the city. 

Type of ticket Adult price Child price
Smart day ticket £5.90 £4.40
Smart weekly ticket £21 £15.75
Smart monthly ticket £75 £56
Smart three-month ticket £194 £139
Annual £580  

You can buy weekly, monthly and three-month Smart passes (adult, child and students) before you travel from the following city council locations:

Bring a passport-size photo with you when you buy your pass.

You can also buy daily and weekly tickets on the bus from the driver (monthly, three-monthly and annual passes cannot be bought on the bus).