Christmas opening hours

Please note that some of our services will operate under revised hours during the festive season. We want to ensure you have all the information you need to plan ahead.

Christmas opening hours

Apply for a business rates discount

In this section

  1. Apply for a business rates discount
  2. Small business rates relief discount
  3. Charities and registered community amateur sports clubs
  4. Empty buildings
  5. Heat Network Relief
  6. Improvement Relief

Improvement Relief

The Improvement Relief will support businesses wishing to invest in their property. It will ensure that no ratepayer will face higher Business Rates bills for 12 months, as a result of qualifying improvements to a property they occupy.

This scheme will run from 1 April 2024 to 1 April 2029.

The conditions for the relief to apply are that:

  • A certificate has been issued by the Valuation Office Agency (VOA) and that it has not been withdrawn or ceased to have effect, and
  • The same ratepayer has been in occupation since the works started

For information relating to this relief, please visit www.legislation.gov.uk/uksi/2023/1357/contents/made

You do not need to apply for this relief, the Valuation Office Agency will calculate it at the same time they are notified about property changes. If you qualify for the relief they then notify us, and we will send a revised Business Rate bill.

Queries around this relief should be addressed directly with the Valuation Office Agency at www.gov.uk/government/organisations/valuation-office-agency.