Elections 2024

A general election has been called for Thursday 4 July 2024. This is your opportunity to choose a local MP as a representative for Stoke-on-Trent, North, South and Central.

Find out more about the general election and how to vote here...

Departments - Housing options

Our Housing Solutions Service offers housing related advice if you are facing difficulties keeping your home. We can offer advice on:

  • How to find suitable accommodation

  • Ways of preventing the loss of your current home; and

  • What your legal rights are as a tenant or home owner.

If you are contacting us regarding a housing need you are experiencing we will refer your case for housing advice and consideration to be registered on the City Council’s housing register. In some circumstances you may be offered assistance via another route, for example, supported housing or the private sector housing.

Do it online

It's quicker and easier to go online. Visit our Council Housing and homelessness pages for more information. 

Are you looking for housing advice? Use our housing advice tool to find support and guidance on:

  • how to solve problems affecting your housing situation
  • what to do if you have been asked to leave your property
  • how you can find somewhere else to live
  • how we can help you

Get housing advice

E-mail us

Complete an online enquiry, and our team will respond by E-mail. 

Call us

If you can’t do it online, our customer services team are here to help.

Telephone: 01782 233696

Visit us

This department does not provide a drop in service. You can go online, or contact us by telephone.