Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Policies, procedures and strategies directory - Information and advice strategy

Our vision is for the citizens of Stoke-on-Trent to have access to clear information and advice that is accessible, accurate, consistent and up to date to enable them to make fully informed decisions regarding the support they receive. It will give people choice, control and prepare them for the future whilst acting to prevent deterioration in health and social care needs.