Language

Language support

Language and translation help

Use this page if you need help reading a Stoke-on-Trent City Council page in another language.

You can use the Google Translate tool for the page you are on now, or use the browser and device guides if you need to change language settings yourself.

Automatic translation may not work on every page or every service. Forms, buttons, maps, payments, and external systems may still need extra care. If you need help, please call 01782 234234.

Translation tool

Translate this page with Google

Choose a language, then open this page in Google Translate. This only works for the page you are on now.

If the translated page does not open properly, or if part of the page stays in English, use the browser or device guides below.

If your language is not listed here, use the browser or device guides below.

This updates to the page you are currently viewing.

This opens Google Translate in a new tab for the page you are viewing now.

Before you use automatic translation

  • Google Translate is automatic, so some wording may be unclear or wrong.
  • The English version remains the official source if meaning is disputed.
  • External systems or embedded services may open outside the translated page and return to English.
  • If something does not make sense, contact the service before you continue.

Browser help

Translate in your browser

Choose the browser you use. Open the guide that matches your browser to see the steps and official help links.

If the browser menus on your screen look different, use the official help link in that guide or try the device section below.

Show or hide all browser guides.

Google Chrome
Use this guide when

You are using Google Chrome and want Chrome to translate the page you are reading.

This guide helps you

This guide shows where the Chrome translate option usually appears and where to check the Chrome language settings if you do not see it.

If your screen looks different

If Chrome does not offer translation for the page, use the official Chrome help link below or use the device guide for your phone, tablet, or computer.

Steps to follow
  1. Open the Stoke page in Google Chrome.
  2. Look near the address bar for the Translate option or translation icon.
  3. If you can see Translate, select it.
  4. Choose the language you want the page translated into.
  5. If you cannot see Translate, open the page menu and look for the translation option.
  6. If needed, open Chrome Settings, choose Languages, then choose the language Chrome should translate into.
  7. Refresh the page if the translation does not appear straight away.

Please note: Some forms, maps, and external tools may stay in English.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Microsoft Edge
Use this guide when

You are using Microsoft Edge and want Edge to translate the page or use another browser language.

This guide helps you

This guide shows where Edge language settings are usually stored and how to return to the page to look for the translation prompt.

If your screen looks different

If the menu wording on your screen is different, use the Microsoft Edge support link below or use the device guide for your computer.

Steps to follow
  1. Open Microsoft Edge.
  2. Open the menu using the three dots in the top right corner.
  3. Choose Settings.
  4. Choose Languages.
  5. Choose Add languages, then choose the language you want.
  6. Open the options next to that language if you want Edge itself to use it.
  7. Return to the Stoke page and look for the translation prompt.

Tip: If you are helping someone else, guide them one step at a time on the same screen.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Mozilla Firefox
Use this guide when

You are using Mozilla Firefox and want to check Firefox language or translation settings.

This guide helps you

This guide shows where Firefox language settings are usually stored and how to check whether Firefox can translate the page you are reading.

If your screen looks different

If Firefox does not offer translation for the language you need, use the Firefox help link below or try the device guide instead.

Steps to follow
  1. Open Firefox.
  2. Open the Firefox menu.
  3. Choose Settings.
  4. Find the language section in General settings.
  5. Add or choose the language you want Firefox itself to use.
  6. Open the Stoke page you want to read.
  7. If Firefox offers translation for that page, choose the language you want.

Please note: Firefox does not support translation for every language.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Safari on iPhone or iPad
Use this guide when

You are using Safari on an iPhone or iPad and want to see whether Safari can translate the page.

This guide helps you

This guide shows where the translate option usually appears in Safari on an iPhone or iPad and what to try if it is not visible.

If your screen looks different

If Safari does not offer translation, your language or region may not be supported. Use the iPhone or iPad device guide or the Apple help links below.

Steps to follow
  1. Open the Stoke page in Safari.
  2. Look near the address bar for the page menu or translation option.
  3. Choose Translate if Safari offers it.
  4. Choose the language you want to use.
  5. Open the page menu first if needed.
  6. If Safari does not offer translation, your language or region may not be supported.

Please note: Safari translation is not available in every language or region.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Safari on Mac
Use this guide when

You are using Safari on a Mac and want to see whether Safari can translate the page.

This guide helps you

This guide shows where Safari translation usually appears on a Mac and when you may need to check the Mac language settings as well.

If your screen looks different

If Safari does not offer translation, use the Mac device guide or the Apple help links below.

Steps to follow
  1. Open the Stoke page in Safari.
  2. Look near the address field for translation controls.
  3. Choose Translate if Safari offers it.
  4. Choose the language you want to use.
  5. If Safari does not offer translation, your language or region may not be supported.
  6. If Safari stays in the wrong language, change the Mac language settings as well.

Please note: Safari on Mac often follows your Mac language and region settings.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Opera
Use this guide when

You are using the Opera browser and want to change Opera language settings.

This guide helps you

This guide shows where Opera language settings are usually stored inside Opera itself. It is about Opera settings, not your device settings.

If your screen looks different

If the Opera menu on your screen does not match these steps, use the official Opera help link below. If Opera is following your device language, use the device guide as well.

Steps to follow
  1. Open Opera.
  2. Open Settings.
  3. Choose Advanced if needed, then choose Browser.
  4. Find Languages.
  5. Choose the language you want to use.
  6. Choose Display Opera in this language where available.
  7. Refresh or reopen the browser if Opera asks you to.

Please note: Opera may follow the device language on some systems, especially on Mac.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Brave
Use this guide when

You are using the Brave browser and want to change Brave language settings.

This guide helps you

This guide shows where Brave language settings are usually stored and what to do if the language you need is not visible straight away.

If your screen looks different

If the menu wording on your screen is different, use the Brave help link below or use the device guide for your computer.

Steps to follow
  1. Open Brave.
  2. Open the Brave menu.
  3. Choose Settings.
  4. Choose Language.
  5. If your language is not visible, choose Add languages.
  6. Adjust the language order so your chosen language is at the top.
  7. Reopen Brave if needed.

Please note: Not every language is available on every device.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Device help

Change language on your device

If browser translation is not enough, you may need to change the main language on your phone, tablet, or computer.

Open the guide that matches your device. For Android, choose the brand that matches your phone if the general Android guide does not match your screen.

Show or hide all device guides.

Windows computer
Use this guide when

You want to change the main language on a Windows computer because browser translation is not enough on its own.

This guide helps you

This guide shows where Windows language settings are usually stored and how to add another language.

If your screen looks different

If the settings names on your screen are different, use the Microsoft Windows support link below.

Steps to follow
  1. Open Settings on your Windows computer.
  2. Choose Time and language.
  3. Choose Language and region.
  4. Choose Add a language.
  5. Search for the language you want, then add it.
  6. If Windows offers a language pack, follow the prompts to install it.
  7. Choose the new language as your Windows display language if needed.

Please note: This can also change the keyboard layout.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Android phone or tablet
Use this guide when

You want to change the main language on an Android phone or tablet because browser translation is not enough on its own.

This guide helps you

This guide shows the general Android language path. The names of the menus can vary between Android devices.

If your screen looks different

If these steps do not match your screen, use the official Android phone help links below for your device maker.

Steps to follow
  1. Open Settings on your Android device.
  2. Choose System.
  3. Choose Language and region, or the closest matching language menu on your device.
  4. Choose Add a language.
  5. Choose the language you want.
  6. Move that language to the top of the list if your device asks you to set a preferred order.
  7. Open your browser again and return to the Stoke page.

Tip: Menu names can vary between Android phones.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

iPhone or iPad
Use this guide when

You want to change the main language on an iPhone or iPad because browser translation is not enough on its own.

This guide helps you

This guide shows where iPhone and iPad language settings are usually stored.

If your screen looks different

If the settings names on your screen are different, use the Apple support link below.

Steps to follow
  1. Open Settings.
  2. Choose General.
  3. Choose Language and Region.
  4. Choose Add Language.
  5. Choose the language you want to use.
  6. Choose the new language as the main language if that is what you want.
  7. Open Safari or your chosen browser again and return to the Stoke page.

Please note: After the change, the settings names may appear in the new language.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Mac computer
Use this guide when

You want to change the main language on a Mac because browser translation is not enough on its own.

This guide helps you

This guide shows where Mac language settings are usually stored. Some apps may need to be closed and opened again after the change.

If your screen looks different

If the settings names on your screen are different, use the Apple Mac support link below.

Steps to follow
  1. Open the Apple menu.
  2. Open System Settings.
  3. Choose General.
  4. Choose Language and Region.
  5. Add the language you want to use.
  6. Move the language to the top of the preferred languages list if needed.
  7. Open Safari or your chosen browser again and return to the Stoke page.

Please note: Some apps may need to be closed and opened again.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Chromebook
Use this guide when

You want to change the main language on a Chromebook because browser translation is not enough on its own.

This guide helps you

This guide shows where Chromebook language settings are usually stored. After this, Chrome may also offer to translate pages for you.

If your screen looks different

If the settings names on your screen are different, use the Chromebook help link below.

Steps to follow
  1. Open Settings on your Chromebook.
  2. Choose Advanced if needed.
  3. Choose Languages and inputs.
  4. Choose Languages.
  5. Choose Change next to your device language if you need to.
  6. Restart the Chromebook if you are asked to apply the change.

Please note: Chrome can also offer page translation after the device language is set.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Linux computer
Use this guide when

You want to change the main language on a Linux computer because browser translation is not enough on its own.

This guide helps you

This guide shows the general places to look for language settings on a Linux computer. Linux menus vary more than Windows, Mac, or Chromebook menus.

If your screen looks different

If the menus on your screen do not match these steps, use the official Ubuntu, Linux Mint, Fedora, or Debian links below for your Linux version.

Steps to follow
  1. Open system settings or the applications menu on your Linux computer.
  2. Look for Language, Region, Locale, or Keyboard settings.
  3. Install the language you want to use if your Linux version asks for language packs.
  4. Move that language to the top of the preferred language list if your desktop offers that option.
  5. Sign out and sign back in if your Linux version asks you to apply the change.
  6. If the menus do not match your screen, use the official help links below for Ubuntu, Linux Mint, Fedora, or Debian.

Please note: Linux settings vary more than Windows, Mac, or Chromebook settings, so use the support link that matches your Linux version.

Official help

For more information and up-to-date guidance, please visit the official help pages below.

Support

Need more help?

If you still cannot read the page clearly, or if a translated form is difficult to use, contact the council service you need before you continue.

If you are not sure which service to contact, please call 01782 234234.

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