Bus pass applications

Due to a technical issue, our customer service centres are currently unable to issue disabled or elderly people's bus passes.

Apply on GOV.UK

Fake goods

If you think someone is selling false goods, you can report it to the Citizens' Advice Bureau.

When you contact them, they will want to know:

  • what types of products are being sold and how much they are being sold for
  • the name and address of the seller, if you know it
  • where they are selling the items, if you know if they use a vehicle or a description of how they are stored
  • when the sellers can usually be found
  • if they have any printed advertising, or online advertising like leaflets or Facebook posts

Citizens' Advice Bureau website