Our City, Our Wellbeing, our new Corporate Strategy for the next four years is here

This plan outlines our vision and key priorities to create a thriving city for everyone. We've identified these priorities based on the challenges and opportunities facing our community.

View the Corporate Strategy here...

Landlords Benefit Account

Stoke-on-Trent City Council Landlord Portal

On the portal you are able to:

  • View your payment schedules showing all payments made to each tenant
  • See if any of your tenants claims are suspended
  • Report changes to your tenants circumstances including reporting them moving out
  • Ask us a question
  • Upload supporting documents 
  • Send us rent increase notifications

Please note – any rent increases sent to us must be uploaded for each individual tenant. If you have more than 10 increases to notify us of, please e-mail HBSeniors@stoke.gov.uk with all the information.

If you are a new user, have forgotten your log-on information, or need to report a problem with the portal,  please e-mail HBSeniors@stoke.gov.uk.

Landlord Portal