Our City, Our Wellbeing, our new Corporate Strategy for the next four years is here

This plan outlines our vision and key priorities to create a thriving city for everyone. We've identified these priorities based on the challenges and opportunities facing our community.

View the Corporate Strategy here...

Digital Skills

What are examples of digital skills?

  • Computer literacy.
  • Data entry.
  • Social media.
  • Web-based communications and research.
  • Word processing.
  • Email and chat.
  • Secure information processing


What are essential digital skills?

Using devices and handling information – using different devices like smart phones and tablets, finding and evaluating information, managing and storing information, identifying and solving technical problems.

Creating and editing – creating and editing documents, digital media and processing numerical data.


Why do we need digital skills?
Digital skills are the skills you need to study and work in our fast-evolving digital world.

The types of skills include:

  • learning how to use and adapt the right digital devices, applications, software and systems
  • typing up a CV
  • completing and online job applications
  • paying bills online
  • online shopping
  • helping children with their homework
  • booking holidays
  • managing your money


What we offer

Whether you want to learn how to use your device to do something specific or gain a qualification in digital skills, we have a course that will meet your needs. (see below)

We offer free courses or workshops for anyone with no or low digital skills to get an essential digital skills qualification

What is the right course for you?

Before you start a course with us, we carefully assess your skills to make sure you join a course at the right level for you. Speak to a member of the engagement team and book to come and have an assessment. We want to make sure we book you onto the correct level course that will meet your needs.

Appointments available weekly. Call the team on 01782 234775


Workshops and Courses we have available

  • Computers for Absolute Beginners
  • Microsoft Word workshop
  • Microsoft Excel workshop
  • Microsoft PowerPoint workshop
  • Microsoft Office Home and Work
  • Introduction to Word
  • Introduction to Excel
  • Microsoft Excel for the workplace
  • Internet for Beginners
  • Email for Beginners
  • Family E – safety
  • Managing Your Health Online


Accredited courses

  • Essential Digital Skills
  • ICT Functional Skills (Accredited)

BKSB Login

Go Digital – Make the computer work for you.

Mini Assessment - Complete the below assessment and a member of the team will be in touch with some Information, advice and guidance and update you with what courses or workshops will be best fit for you.

Click here for the registration form

Staying safe online

  1. Keep Personal Information Professional and Limited. ...
  2. Keep Your Privacy Settings On. ...
  3. Practice Safe Browsing. ...
  4. Make Sure Your Internet Connection is Secure. ...
  5. Be Careful What You Download. ...
  6. Choose Strong Passwords. ...
  7. Make Online Purchases From Secure Sites. ...
  8. Be Careful What You Post.

If want more information about keeping you and your family safe online, email adult.learning@stoke.gov.uk or call the team on 01782 234775 and we can update you on when our next workshops will be running