Christmas opening hours

Please note that some of our services will operate under revised hours during the festive season. We want to ensure you have all the information you need to plan ahead.

Christmas opening hours

Policies, procedures and strategies directory - High Rise Engagement Strategy

Stoke-on- Trent City Council owns sixteen high-rise residential blocks. This is our first high-rise resident engagement strategy. All information contained in this strategy ONLY relates to Housing Revenue Account (HRA) buildings above 18 metres, or 7+ storeys, which contain at least 2 residential units. It explains our approach to ensuring residents and owners of apartments within those blocks are aware of key safety messages and how they can expect to been involved in the making of building safety decisions.