Housing online services

Please be aware you will be unable to access your housing online account due to system maintenance. We appreciate your patience whilst we make necessary updates and hope to have access available ASAP.

Policies, procedures and strategies directory - Anti-Social Behaviour Cross Tenure Policy

Stoke-on-Trent City Council (the council) understands the impact that Anti-Social Behaviour (ASB) can have on residents and communities. The main aim of this policy is to ensure that not only our tenants, but all residents in the city, are able to live in safe and well-maintained neighbourhoods and feel safe in their homes. This policy sets out a broad framework for how the council will respond in utilising all available tools and powers to tackle issues of ASB.