Due to the extreme heat, there may be some delays to waste collections.

Our crews’ welfare is a priority, so they’ll adapt to the heat with regular breaks, hydration and sunscreen. Please leave bins out by 6am. We’ll collect them as soon as we can.

Policies, procedures and strategies directory - Housing Repairs and Maintenance Policy

The Repairs and Maintenance Policy sets out how Stoke-on-Trent City Council (the council) will deliver the responsive repairs and maintenance service to Housing Revenue Account (HRA) properties and communal areas, and its approach to delivering planned investment works.