We're carrying out some maintenance

We are carrying out essential maintenance on Sat 20 Sep from 8am - 4pm, this will affect some online forms and portals. We appreciate your patience whilst we complete our updates.

Policies, procedures and strategies directory - Void Management Policy

The Void Management Policy sets out the council’s commitment to how it will effectively manage empty homes within its stock in order to achieve value for money and make best use of its homes.
The purpose of this policy is to:
• Set out the principles and service standards of the void management service
• Help to meet local housing need by maximising availability of social housing.
The aims of the Policy are to:
• Minimise the length of time that a property is empty, the amount of rental income lost, and costs incurred
• Ensure that properties are let in a clean and safe condition that meets the Lettable standard
• Meet customers’ needs and maximises their satisfaction.
• Provide a value for money service
• Make best use of the void period to meet the council’s investment requirements in line with the HRA Asset Management Strategy 2022-27
• Meet the council’s statutory, regulatory and compliance requirements.