Policies, procedures and strategies directory - Annual tenant and leaseholder report 2020/21

The annual report has been produced to give you an update on how we have performed over the last year, what we have achieved and what we plan to do next to invest in homes and improve services to all of our customers.
To bring you this report, we have shared its development and content with Tenant Board members which they have approved, so that we can make sure the information given is relevant to all tenants and leaseholders.