Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Policies, procedures and strategies directory - Statement of licensing policy 2016-2021

The Licensing Act 2003 requires Licensing Authorities to prepare and publish a statement of Licensing Policy every five years. This document is the city council's licensing policy for Stoke-on-Trent for the period 2014 to 2019 and comes into operation with effect from November 1, 2014.