Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Leisure centres information

Following national guidance, we will be temporarily closing all of our leisure facilities.

Stoke-on-Trent Gymnastics Centre and Northwood Stadium will temporarily close until further notice.

All upcoming events at all of these sites have also been postponed or cancelled.

Our absolute priority is the health and welfare of our centre users, staff and the wider public as the nation continues to deal with the impact of the coronavirus.

If you have paid for an upcoming event, party or other activity, please get in touch with the leisure centre directly on

While some of our leisure centre facilities will temporarily close, our dedicated teams are also working hard to find alternative ways to provide health, fitness and wellbeing advice and information during these challenging times. For example, please keep in touch with us via our social media channels in the coming days.

We will be continually reviewing the situation and will provide further updates when they are available.

Thank you for your support for our centre - please stay safe and follow the latest official advice from Public Health England and the NHS