Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Young people's careers advice service

If you are between 11 and 19 and live in Stoke-on-Trent, we can help you with:

  • career choice and planning 
  • qualifications and how to choose college courses 
  • college applications 
  • university applications 
  • apprenticeships 
  • training courses 
  • job applications 
  • CVs 
  • employability courses and qualifications
  • skills for employment - group work sessions 
  • preparing for job interviews 

We can work with people aged up to 24 years old  with a learning difficulty or disability. We also work with schools in the city, so speak to your school if you would like more information. 

We run a drop-in service at One Smithfield, Hanley:

  • Monday, Tuesday, Thursday, Friday: 1pm to 4pm

Appointments also available on Fridays from 1pm to 4pm.