Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Detail of a previous opportunity to supply the council

Tender and Quotation Opportunities

Please find details of your selected tender and quotation opportunity below :

TitleBusiness Support Procedure Manual
Contract Reference NumberRS/2015/40
InformationWe are looking for a company who can create a complete online 'procedure manual' to support the business processes within the Business Support Function. This piece of work will need to start in early June 2015 and be completed by the 31st July 2015, following the completion of the final process mapping activities currently being undertaken. As the provider of this specification you will; Be required to hold meetings with project team members, Organisational Development, IT and departmental subject matter experts to acquire the knowledge to address any gaps in the outputs provided. You will be provided with the necessary contacts for all key stakeholders. You will also be required to allow adequate time for a full review cycle before the completion date as outlined above by issuing a draft version to the Council allowing time for a detailed review to take place. Then provide an updating version of the document accordingly within the timescales of the tender. The manual will need to be produced in the following format; - A step by step guide to allow someone who is not previously familiar with the process to successfully perform the process by following the manual. - Indexed process by process so that users can jump to a section of interest without having to read the whole document. - Screenshots of relevant applications should be included where this helps users to understand how to perform the process - The manual should be searchable for specific words provided by the user using the standard search facility. - It should be written in plain English - Designed using the Stoke-On-Trent city council colour palette and font specifications - With the ability for the Council to edit the final product (not pdf) - All Intellectual property rights will remain with Stoke on Trent City Council
Award CriteriaMEAT
Is the opportunity suitable for small and medium businessesYes
This is being advertised on the Stoke-on-Trent City Council website, Facebook, Twitter and Google+.
Closing Date/Time21/05/2015 17:00:00
Contract Start Date2015-06-01 00:00:00
Contract End Date2015-07-31 00:00:00
Contact DetailsNicola Thompson - available Wednesday PM, Thursday, Friday from 20/5/15
01782 235300

To view current tender and quotation opportunities please click here
To view past tender and quotation opportunities please click here