Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Detail of a previous opportunity to supply the council

Tender and Quotation Opportunities

Please find details of your selected tender and quotation opportunity below :

TitleSurvey of Adult Carers 2014
Contract Reference NumberPE-ANS/2014/50
InformationStoke-on-Trent City Council will be conducting the Survey of Adult Carers in October/November 2014. This is part of the Department of Health requirements in line with the National Minimum Data Set and Adult Social Care Outcomes Framework. The guidance for completing the survey sets out a minimum sample size and required response level. http://www.hscic.gov.uk/sace1415 We anticipate that we will need to send out 1070 surveys to meet the 5% confidence level, based on a 25% response rate. We need a total return of 320 surveys to meet the minimum requirements. There is one survey defined by the guidance. The example/ model questionnaire can be found using the link above, however, we will provide a versions to use (you can adjust the formatting of these to fit in with your surveying/ printing software as necessary) but the final versions will require sign off before commencing the exercise. 20 sides (10 pages), back to back, black and white We will require a quote incorporating the following: • Printing and mailing of postal questionnaires including 2 sided letter and reply paid envelopes for return. Questionnaires must carry a sequential reference number so we can correlate responses to the demographic information/ client information. On submitting the answers to each question, we have to include (for each person responding) their age, gender, ethnicity, service breakdown etc. which we will have to match when we receive the results. We have to include this information on a case basis with our response to the Department of Health. • Single mailing to all in the sample and one reminder mailing to non-respondents after three weeks • The questionnaire as outlined above. • Checking and data entry of returned questionnaires - all question numbers in the data capture system and in turn spread sheet of results sent to us at the end, must remain the same as those in the questionnaires. Please do not change question numbers or ordering in the return file. • Providing a completed spread sheet of results to the Council, raw data format in Excel Spread sheet or CSV file every week so we are able to batch process them. For the final results file, please include all results. The survey must be completed and the results returned to us by 2 January 2015.
Award Criterialowest
Is the opportunity suitable for small and medium businessesYes
This is being advertised on the Stoke-on-Trent City Council website, Facebook, Twitter and Google+.
Closing Date/Time14/10/2014 17:00:00
Contract Start Date
Contract End Date
Contact DetailsLinda Holloway
01782 237611
linda.holloway@stoke.gov.uk

AdvertID478
To view current tender and quotation opportunities please click here
To view past tender and quotation opportunities please click here