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Detail of a previous opportunity to supply the council

Tender and Quotation Opportunities

Please find details of your selected tender and quotation opportunity below :

TitleTender Opportunity for Consultancy Support in the carrying out a Survey of Tenants and Resident (STAR)
Contract Reference NumberCA&FS - ASC/2016/11
InformationStoke-on-Trent City Council is seeking to appoint a consultant to provide support to carry out a STAR survey using a range of contact methods. The Council is a stock holding authority with circa 18,600 properties within its Housing Revenue Account property portfolio, with associated assets including garage sites, shops and cleared land. The majority of these properties are houses and bungalows of traditional construction, although there is a small percentage of a non-traditional property. In addition to this the stock profile also includes high, medium and low-rise flats, and seven sheltered housing schemes. The stock is currently maintained through a joint venture arrangement with Kier that has been in operation since 2008 and has recently been reviewed as part of an options appraisal which will see a repairs company set up to provide the service from 2018. There are a number of key actions which we need to complete as part of the review, including using the STAR survey results and consultation to help inform the future service delivery. The STAR survey must follow the guidelines set by HouseMark. In total there may be up to fifty questions to be asked based on local services provided by Stoke on Trent City Council, these will be agreed prior to the survey commencing. The consultancy will analyse the results in line with HouseMark coding structures and present an executive summary and full report. To request a copy of the tender document please email
Award CriteriaMEAT
Is the opportunity suitable for small and medium businessesYes
This is being advertised on the Stoke-on-Trent City Council website, Facebook, Twitter and Google+.
Closing Date/Time11/11/2016 12:00:00
Contract Start Date2017-01-09 00:00:00
Contract End Date
Contact DetailsRobert Locker
01782 238963

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