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Detail of a previous opportunity to supply the council

Tender and Quotation Opportunities

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TitleProvision of bureau service for the collection of fitness direct debits
Contract Reference NumberPGP/2016/41
InformationBureau service is required commencing 2 May 2016, whilst a full quotation exercise is prepared and conducted. This is estimated to be for a period of two-three months. The services required include... - Transfer of existing customers from previous provider - Collection of monthly direct debits for circa 4,100 members (minimum two collection dates per month to be specified by the council) - Arrears service to follow up and realise default payments - Mechanism to integrate with / update the council's membership system (Gladstone MRM Plus2) - Advice and guidance on transfer from previous systems/ways of working to more up to date practises. - Reports provided on a regular to show active members, average length of stay, member retention rate, member churn rate. - Connection via bureau number to the council's SUN number, this covers the four health clubs included as part of the portfolio. Due to the short term nature of the agreement, only prices per collection will be considered. This price must be a single price, must be fixed for the duration of the contract and should cover all elements of the brief and be fully inclusive of all expenses, disbursements and costs but be exclusive of VAT.
Award Criterialowest
Is the opportunity suitable for small and medium businessesYes
This is being advertised on the Stoke-on-Trent City Council website, Facebook, Twitter and Google+.
Closing Date/Time22/04/2016 12:00:00
Contract Start Date2016-05-02 00:00:00
Contract End Date2016-07-16 00:00:00
Contact DetailsChristopher Austin
01782 233764
Christopher.Austin@stoke.gov.uk

AdvertID1289
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