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TitleStrategic Partner - Target Operating Model for Digitisation
Contract Reference NumberCDO/2025/268
InformationThis procurement will follow a two-stage process under a below-threshold open competition. Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability. Shortlisted suppliers will then be invited to submit a full tender response in Stage 2. Stoke-on-Trent City Council is seeking to engage a strategic partner to co-develop and implement a Target Operating Model (TOM) for business support and administrative functions. This initiative forms part of our wider digitisation and transformation programme, aimed at improving service delivery, reducing manual processes, and enhancing internal efficiency through ethical and effective use of automation. The partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation. The outcome expected in the first phase would be a target operating model identifying where AI and digital could automate processes or services. For full access to tender documents go to https://procontract.due-north.com/Procurer/Advert/View?advertId=e88c0235-74a0-f011-813a-005056b64545&fromAdvertEvent=True
Award CriteriaPrice and Quality Mix(MEAT)
Is the opportunity suitable for small and medium businessesYes
This is being advertised on the Stoke-on-Trent City Council website, Facebook, Twitter and Google+.
Closing Date/Time17/10/2025 12:00:00
Contract Start Date03/11/2025
Contract End Date04/05/2026
Contact DetailsAgnes Ashun
01782 237651
Agnes.Ashun@stoke.gov.uk
Resources
Corporate Procurement
AdvertID378
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